Privacy Policy

BoriBots ("we," "us," or "our") operates the website boribots.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

When you place an order, create an account, or contact us, we may collect the following information:

• Contact information — your name, email address, phone number, and shipping address.
• Payment information — payment details are collected and processed securely by Stripe. We do not store your credit card number on our servers.
• Order information — products purchased, order total, shipping details, and order history.
• Usage data — pages visited, time spent on site, browser type, device type, IP address, and referring URL, collected automatically through cookies and analytics tools.
• Communications — any messages you send us via our contact form or email.

How We Use Your Information

• Order fulfillment — processing, shipping, and delivering your orders.
• Email communications — sending order confirmations, shipping updates, and occasional marketing emails (you can unsubscribe at any time).
• Customer support — responding to your questions and resolving issues.
• Analytics — improving our website, product selection, and customer experience.
• Legal compliance — meeting our legal obligations and protecting against fraud.

Third-Party Services

We share personal information with the following third-party services, only as necessary to operate our store:

• Stripe — payment processing. Stripe handles all credit card data under their own privacy policy.
• CJDropshipping — order fulfillment and shipping. We share your name and shipping address so they can deliver your order.
• Resend — transactional and marketing email delivery. Your email address is shared for sending order confirmations and updates.
• Google Analytics — website analytics. Collects anonymized usage data to help us understand how visitors use our site.
• Meta Pixel — advertising analytics. Tracks conversions and website activity for ad optimization.
• Vercel — website hosting. Our site is hosted on Vercel's infrastructure.

We do not sell your personal information to third parties.

Cookies

We use cookies and similar tracking technologies to:

• Keep your shopping cart active between visits.
• Remember your preferences and settings.
• Analyze site traffic and usage patterns (Google Analytics).
• Measure advertising effectiveness (Meta Pixel).

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, provide customer support, and comply with legal obligations. Order records are kept for a minimum of 3 years for tax and accounting purposes. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing emails at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at support@boribots.com.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.